Purchased Products are shipped by the Owner within 3 working days from order confirmation, except if goods are not available. In this case, the Owner shall promptly advise the Client.
The shipment is addressed to the destination indicated by the Client at the time of the order, is made by express carriers and insured against theft and accidental damage occurred during transport.
Delivery times may vary depending on the destination; therefore the Owner, without prejudice to compliance with the delivery times indicated, shall not be in any case responsible for any delays in delivery imputable to the carrier or to external factors.
Just as an indication, we inform our Clients that the Products are delivered on average with the following timing, starting from the time of shipment:
- Italy: two (2) working days for Northern-Central areas, and three (3) working days for Southern Italy and Islands;
- Europe: two/three (2/3) working days for the main destinations, and three/four (3/4) working days for other destinations;
- USA and Canada: two/four (2/4) working days;
- South America: four/five (4/5) working days;
Middle East: four/seven (4/7) working days;
- Australia and Oceania: four/seven (4/7) working days;
- Africa: five/seven (5/7) working days.
Notice for NON-UE Clients
In case of delays due to the customs offices of the countries of transit or destination, the Client shall be contacted directly by the carrier, with whom he will agree upon the actions to be taken for the clearance of the shipment.